We want to send our best wishes to everyone fighting the fight we now face against COVID-19. We are open and doing all we can to guarantee you receive exceptional service from Emergency Ice.
We want you to know we are here during this difficult time, and we have some of the best people in the world on our team. At Emergency Ice, we follow strict guidelines from the Food and Drug Administration (FDA), as well as the International Packaged Ice Association (IPIA). Our customers can rest assured that the manufacturing process of our ice is never touched by human hands. Feel confident in knowing our Emergency Ice delivery drivers have their temperature taken every morning and are provided with masks, gloves, and hand sanitizer as we journey around North and Central Texas to provide service you can trust.
Additionally, we are following the CDC recommendations by practicing social distancing. Our ice facilities at 8700 Diplomacy Row in Dallas and 1200 Schroeder Dr in Waco are still open for dock sales. Customers are more than welcome to call us to place an ice order in advance. One of our team members will make sure to load the ice in your vehicle while minimizing person to person contact.
We are Emergency Ice! We gladly and proudly run to fight for our people and to serve you. We will get through this together. As always, we have your bag!
Earl Toler, CEO