FAQ

We have been in business since 1971. The company was founded by Paul Toler; he had a dream, one ice delivery truck, and a promise to guarantee expert ice services and premium customer service. We still carry the same business ethics and guarantee today.

At Emergency Ice, we are dedicated to providing as many necessary ice products Texas businesses and consumers need. We provide packaged ice, cocktail ice, block ice/carving blocks, concrete ice, dry ice, ice sculptures, ice trailers, snow ice, and shot blocks.

Within our multiple ice production facilities, we have access to more than 500 tons of daily ice production. We have locations that provide ice delivery in Fort Worth, Dallas, Arlington and Waco metro areas – we cover all of North Texas.

The core of our ice service is ice delivery. We are a commercial ice company that delivers ice for all types of businesses. 1-hour ice delivery is our specialty; it’s in our name – Emergency Ice. When companies like restaurants, bars, schools, events, and other establishments run out of ice or have issues with their ice machines, they can give us a call and we will deliver ice within 1 hour.

While packaged ice is the main part of our business, we provide additional ice products as well. The specialty ice products we supply include:

  • Dry ice
  • Blocks of ice
  • Carving Blocks
  • Ice sculptures
  • Shot blocks
  • Snow ice
  • Event Ice

At Emergency Ice, we have a production capacity of over 500 tons of ice per day. We also have the staff and transportation necessary to deliver large amounts of ice. We have ice delivery trucks that range from 8 feet to 24 feet with a capacity of 20,000 pounds, but we can handle more by using more than one truck for larger orders.

Yes, we have decades of experience providing ice products and ice delivery for special events of all sizes. Emergency Ice has been the ice company for all types of events throughout Dallas and Fort Worth areas. We have provided event ice services for well-known events such as PGA Golf Tournaments, NCAA Sporting Events, College Football Games, State Fairs, local festivals, school events, church events, concerts, and much more.

 Yes, through our subsidiary company Mr. Cool Snow Parties we provide snow party service throughout all of North Texas and Central North Texas. To find out more about snow parties, visit our DFW Snow Parties website.

Emergency Ice provides ice delivery in Dallas, Fort Worth, ArlingtonFrisco, and McKinney. If you are located in the Dallas Fort Worth metro area, we can deliver the ice products you need. If you are close to these areas but not sure if we deliver to your location, contact us; we would be glad to help you.

It can be difficult to determine the amount of ice needed for events, parties, or any business. We have a simple tool to help. Go to our Event Ice Calculator page and fill in the fields to find out a close approximation for the number of pounds of ice you will need.

To contact us to schedule an ice delivery service or for emergency ice (1-hour ice delivery), you can contact us by phone at 972.9880577 or complete our short contact form.

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FAQ #1

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World's Leading Ice
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45years of experience

FAQ #2

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FAQ #3

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